How we determine household income

You may need to provide evidence of income for all members of your household. This is to prove you meet our eligibility criteria.

To determine household eligibility we include the following as income:

• Gross income from employment/self employment

• State and Occupational Pensions (including guaranteed pension credit and savings credit)

• Benefit income (including Universal Credit, Employment Support Allowance, Job Seekers Allowance, Tax Credits)

• Carers Allowance

• Investment income including from bonds, share dividends and interest payments, where taken as income not re-invested

• Property income (including rental income)

• Child Benefit

• Child Maintenance

• Any other regular incoming financial transfers (except from repayment of debts)

We do NOT include the following in our income calculations:

•  Disability Living Allowance (DLA)

• Personal Independence Payments (PIP)

• Attendance Allowance (AA)

Examples of evidence include bank statements (for all accounts), benefit statement, payslips, and proof of address, such as bill statements or council tax letters. For example, if you are getting a State Pension you will need to provide a proof of benefit letter or if you are getting Universal Credit a copy of your Universal Credit statement. If you are employed, you will need to provide three months of payslips.

Ready to apply?

Contact our friendly team who will be happy to help you.

Don’t qualify?

There’s still plenty of help out there for you, see a comprehensive list here.