Contact Us
Complete the form below to get in touch and we’ll let you know how we can help.
Alternatively, give us a call on 03456 037 686 and we’ll be happy to speak to you.
Enquiry Form
Applications are now closed. Please revisit this page in September 2026 when applications may reopen. Please note that we are unable to process any new applications. If you are considering applying in future and you would like to find out more about the eligibility criteria see how we determine eligibility before you apply. There’s still plenty of help out there for you, see a comprehensive list here.
If you have an existing enquiry with us and have already submitted an application, we will contact you within 6 weeks but can sometimes take longer. You will be contacted by Yes Energy Solutions (YES). YES are working in partnership with Warm Homes Suffolk and will check applications against eligibility criteria.
Please read the following information carefully to ensure your enquiry reaches the right team:
Enquiry about an application
If you already have an application with us and you submitted your application more than 6 weeks ago, please contact YES Energy Solutions (YES). YES are working in partnership with Warm Homes Suffolk and will check applications against eligibility criteria. Please note that we are unable to process any new applications.
Email projects@yesenergysolutions.co.uk or Phone 01422 880 100 (option 1).
Enquiry about an install
Please contact the installer directly using the contact information you’ve been given, find out more about our contractors here.
Enquiry about the grant administered by Warm Homes Suffolk (WHLG)
If you have a general enquiry or have been advised that you have been passed to the home assessment stage.
Email whhp@eastsuffolk.gov.uk (please note that our team is extremely busy, and we will reply to your enquiry as soon as we can, please allow 14 days for a response).
Don’t qualify?
There’s still plenty of help out there for you, see a comprehensive list here.
